Most frequently asked questions

Shopping Basics

We take great pride in our transparent shipping process. We will email you at the following junctions to let you know the status of your order: confirmation of payment, when your order has been processed and when your order has been shipped. Once shipped, you will be provided with a tracking number which you can use to check the exact location of your order.

Unfortunately, it isn’t possible to make changes to your order online. However, feel free to call or email us. We’ll do our best to accommodate your request.

Please get in touch with us and we’ll try our best to help you.

We’re sorry that you had an unpleasant experience shopping with us. Returns and refunds are only applicable in case your order contains damaged products or an incorrect size. Do hold on to the receipt and let us know within 7 days of receiving the order. Please refer to our Return Policy for further details.

Your coupons or vouchers can be used at the checkout stage. You can enter the code in the given box, and your cart will automatically reflect it. Please note that it is possible to use only one promotion at a time.

Yes, you can. Please get in touch with us and we will facilitate your request.

We would love to know any suggestions you have! We also provide bespoke design services. Please write to us and we’d love to help you out with your special requests.

Please reach out to us in case you’d like to order in bulk. We’ll be happy to help!

We’re sorry you couldn’t find your answer here. Please write to us, and we’ll help you out!


You can make secure and safe payments through our online payment portal. We accept most Credit and Debit Cards (MasterCard, Visa, AmEx, JCB. etc.) as well as Net Banking and Online Wallets (like Paytm etc.). Please read our privacy policy to know more about how we keep your data safe and secure.

Once we have processed your refund/cancellation, we will be in touch regarding how your refund will be processed. Please refer to our Return Policy for further details.

Shipping & Returns

We aim to have your products reach you within 14 working days of placing your order. Depending on your order and on where you are located, we may even be able to get your items to you earlier than that! However, expect a longer timeline if you’re opting for our bespoke design service.


Still have questions?